Frequently Asked Questions

Each listing shows the quantity you receive (packets, grams, or approximate seed counts) from the product data in our catalog. If something is unclear, contact us before you order.

We ship within South Africa. Delivery times depend on courier selection and region. Tracking is provided when available. Regional import or phytosanitary notices, when required, appear on product or policy pages from your retailer’s settings — not hardcoded here.

We accept major credit and debit cards through our secure payment gateway (e.g. Yoco where configured). Transactions are encrypted.

Return windows and conditions depend on each store’s policies, published on the Returns page and in your order confirmation. Reach out via the contact details on that page if you need help.

Keep packets cool, dry, and out of direct sunlight until sowing. For long-term storage, airtight containers with silica gel can help; follow any variety-specific guidance in the listing description.

Variety types should match tags and descriptions from the catalog. When in doubt, ask the retailer before planting — classifications are theirs to maintain.

Bulk and trade enquiries depend on inventory and policy. Contact us with what you need (species, quantities, timing) and we will confirm availability.